Voice/Data Services Customer Care Is What We Do

Data

Dating back to the day Fused Solutions began operating, we have supported an array of different Internet Service Providers. In fact, we used to be owned by a Telephone and Data company, so we have a very rich history in supporting them. Over the years we have supported and still support all forms of ISP’s, from different technologies to different business models. Below is a chart outlining our vast ISP background.

 

Technologies

Business Models

Operating Systems

Browsers

  • Cable
  • DSL
  • Fiber to the home
  • Wireless
  • Dial-up
  • Satellite
  • T1
  • Residential
  • Commercial
  • Hotels
  • Apartment Complexes
  • Campgrounds
  • Windows 95/98/ME
  • Windows 2000/NT
  • Windows XP
  • Windows Vista
  • Windows 7
  • Mac OS X
  • Internet Explorer
  • Mozilla Firefox
  • Safari
  • Google Chrome
Are we missing something? Not a problem. We are continually adding content for customers and would be glad to add yours.

 

Voice

As an experienced provider of ISP contact center services, we have also developed a rich library of knowledge and understanding for Telephone Companies. In fact, many of our customers have us provide support for their ISP subscribers and phone customers. Everything from traditional phone line support to emergency dispatch services and network monitoring can be covered by our agents. With the increased popularity of VOIP services, we have also developed rich content and processes for VOIP carriers.

 

Get setup in weeks, not months. Our structured and detailed deployment process is designed to get organizations on-line in 3-6 weeks. If you are interested in learning more about how Fused Solutions can provide service and support for your customers, pleaseĀ contact us.