Trusted, Professional Support
Many new web applicaitons and services are beginning to realize that in order for them to grow as an organization and become more trusted by their customers, they need to provide a high level of customer service and support. Outsourcing is a fast and efficient way of doing this. Our flexibility allows us to quickly adapt as your business grows. Start simple, then expand the model as your business changes.
Agent Assisted or Self-Service
Take advantage of our self-service portal for your website. This helps to augment support costs with a professional and easy to use portal. Plus customers get access to the same Guided Workflows that our agents utilize to solve problems.
Get setup in weeks, not months. Our structured and detailed deployment process is designed to get organizations on-line in 3-6 weeks. If you are interested in learning more about how Fused Solutions can provide service and support for your customers, please contact us.